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Types of STS Clients

Updated January 2025 2 min read

As you ship more with STS, your rate improves. Here's how the three tiers work, and how to move between them.

Regular

If you're new to STS or have shipped with us fewer than 3 times.

Member

To reach Member status, you'll need 3 shipments under the same cargo type. If you're brand new but your very first shipment is 10kg or higher, you'll receive the Member rate right away.

Partner

Partner status is for shipments of 100kg or more in a single batch — this tier comes with the lowest available rates and full coordination support. Learn more in SME Assistance.

Keeping your Member rate

Stay active to stay a Member: you'll need at least one shipment every 6 months to hold onto your Member rate. If 6 months pass with no shipments, your rate resets to Regular until you complete 3 more shipments.
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